Dr. Susan Murphy is a
business and organization consultant whose background includes 20
plus years of national and international experience with over 200
Fortune 500 and health care organizations.
She has an extensive background that combines 3 worlds of corporate
leadership, academia and management consulting. She served as Vice
President and a senior member of the start-up and operating team
for a new hospital which is based on the Total Quality Management
Model and self managed teams. She has performed corporate-wide
international management consulting for 20 years specializing in
Leadership, Customer Service, Change Management, Team Building and
Gender & Generational Differences. Susan's work
includes: Speaking for
corporations & professional groups on leadership, change
management, gender and generational differences, team development,
customer service, project management. University of San
Francisco, Former Faculty Member, Dept of Public Management,
Graduate School Selected by HASC /
Hospital Association of So Calif to consult & train Member
Facilities Outplacement / Career
Continuation services to many industries including healthcare,
food, Automotive and government.
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Services: Leadership and Team
Development, Gender & Generational Differences
Change Management /
Future Search / Strategic Plan Continuous Quality
Improvement Systems / Customer Service Management Organizational
Diagnosis Performance
Management Processes Project
Management Design and
Facilitation of Effective Meetings, Retreats, Conferences,
Workshops Management
Training Leadership & Team
Style Inventories: Kirton Inventory, Myers Briggs, DiSC,
FIRO-B Individual
Professional Development / Coaching
Education:
Ph.D., Human &
Organization System M.B.A., Pepperdine
University M.A., Organization
Development B.S., Vanderbilt
University
Author: In the Company of
Women - 2001 Quantitative
Approaches to Management - 1994
Numerous articles on Change Management, Leadership, Team
Development, Mentoring, Gender Conversations on
Success - 2004
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